There are several companies that offer live chat jobs. These include Convergys, Arise, Needle, and Sutherland. The requirements for these jobs vary widely. You should check out each company’s website to find out more about what they require. You may be able to get a higher paying job with one of these companies than with another.
Convergys
If you have a knack for customer service and want to make money from home, you can try your hand at a Convergys live chat job. You can work part time or full time, and set your own hours. All you need is a dedicated internet connection, a 17-inch monitor, and a quiet, distraction-free workspace. You also need to be familiar with the company’s operations.
If you’re unsure about whether the Convergys live chat job is a scam, check the company’s website to see what it’s all about. It’s a software company that offers customer support solutions for companies and organizations. The company pays well, and the work is rewarding. Moreover, you can work from home without having to worry about paying any upfront fees.
Another option is to apply to be a Home Agent for Convergys. As a Home Agent, you’d be answering questions from customers about their cable bills or cell phone plans. The company also offers advancement opportunities to dedicated agents. There are many big-name companies that use Convergys to handle their customer service needs.
If you’re interested in applying for a live chat job with Convergys, you’ll need to meet their minimum requirements and have some experience. If you have good interpersonal skills and enjoy working with other people, this might be the perfect job for you. Convergys offers employee benefits and paid training. However, you should remember that the company does have the option to downsize its workforce and eliminate some tenured benefits. Furthermore, it is not a company that hires residents of certain states.
Needle
To qualify for this job, you need a high school diploma or GED, a good typing speed, and a high-speed internet connection. Some companies require more. Typing accuracy is also important. Make sure you have no typos and use proper grammar. Typing jobs often require multitasking, or “task switching,” as live chat agents typically handle several customers at once. Some companies also require previous experience, but not all. You can check with the company to find out what’s required.
Sutherland
Sutherland is a leading international consulting firm with more than 38,000 employees in 19 countries. The company’s work combines design thinking with data analytics and automated customer experiences to help clients realize their potential. The firm offers customer-facing services, technology-enabled services, and back-office solutions. They speak over 20 languages and have offices on four continents. In 2014, they launched a charitable giving foundation, the Sutherland Foundation, and are looking to expand their philanthropic endeavors.
Scammers impersonate Eversheds Sutherland, its partners, or staff, or even invoices sent by the firm. The messages may ask for personal information or even payment in advance for legal services. The scammers may also use false contact telephone numbers and fake identity cards bearing the firm’s name.
CloudWorkers
CloudWorkers is a company that hires people to moderate online chats. All you need is a computer or laptop and a stable internet connection. As an online chat moderator, you’ll be answering questions from users on the site and ensuring that they don’t break rules. If you’re looking for an exciting job that gives you freedom to work from home, this could be the perfect opportunity for you.
The company also has at least a dozen reports of people not getting paid. Concentrix is also the subject of a class-action lawsuit for withholding overtime pay. And if you’re looking for a full-time, chat-based customer support job, CloudWorkers isn’t for you. This company pays by the message to chat operators who engage with customers on dating sites. In other words, it’s basically paid catfishing.
Site5
If you have always wanted to work as a live chat agent, Site5 might be the right place for you. The company offers numerous ways to reach its support staff, including phone calls, email and live chat. In addition, the live chat service is user-friendly, and the support agents are very polite and helpful. If you decide to work for Site5, you should know that the company offers a money-back guarantee and a 15-day money-back guarantee on its VPS servers.
For the job, you will need some knowledge of website management. For example, you should have knowledge of email services, FTP, and website applications. Furthermore, you should have experience in sales, and be able to work for a fifteen to twenty-hour schedule. If you work at night, be aware that these hours will be during Eastern Standard Time.
If you are a native English speaker and have excellent communication skills, this job is perfect for you. You will need a wired internet connection, and an up-to-date computer setup. If you meet these requirements, you can expect to earn around $15 per hour. The pay is based on several factors, including how long you work for Site5. Additionally, the company provides unlimited bandwidth and disk space.
Although Site5 has decent hardware, it’s far behind in the development of storage devices. Most quality providers have upgraded their servers to use solid-state drives (SSDs), which deliver superior read/write speeds. However, Site5 still uses older HHDs for its entire setup and its VPS.